Bag Organizer
Bag Organizer
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Sizing Guide: Match Your Organizer Size to your Bag Size
Reviews
- NINicole I.Verified BuyerRated 5 out of 5 stars5 Stars
Good quality bag but took 18 days to arrive which was longer than I hoped. I got it in Beige and brown color is really pretty though and the feels expensive too.
- AJAutumn J.Verified BuyerRated 5 out of 5 stars5 Stars
I was torn between the black and brown leather straps and I went with brown leather and I'm so glad! It goes with more outfits than I thought it would. Love it!
- PTPaige T.Verified BuyerRated 5 out of 5 stars5 Stars
Amazing bag! The Black leather is so cute and the hardwear feels incredible. Took 16 days to get here and came in beautiful packaging. Will definitely order from Urban Capsules again.
- DNDestiny N.Verified BuyerRated 5 out of 5 stars5 Stars
Awesome quality, but it took 20 days to arrive which felt like forever. But their customer support was so on point with my rembles that I even felt a little bad :) jk
- BMBrianna M.Verified BuyerRated 5 out of 5 stars5 Stars
Finally pulled out my credit card and splurged on this bag and don't regret it at all. It also came with a free key pouch which was surprising. I'm literally obsessed.
Frequently Asked Questions
FAQs
Will the product match the photos?
Will the product match the photos?
Yes - all product images are taken to accurately reflect the item you’ll receive. Please note that slight variations may occur due to lighting or screen settings, but what you see is what you’ll get.
How is product quality ensured?
How is product quality ensured?
Each item is carefully selected based on material, construction, and finish. We work exclusively with suppliers who meet our strict standards for durability, craftsmanship, and attention to detail.
How long does shipping take?
How long does shipping take?
Our average delivery time is 14–21 business days. Here’s how it works:
- Processing: 1–2 business days
- Quality control: 1–2 business days
- Shipping & transit: 10–14 business days
All shipments are fully trackable and insured until delivered.
Will I receive tracking details?
Will I receive tracking details?
Yes. Once your order has been inspected and fulfilled, a tracking link will be sent via email so you can follow your package every step of the way.
What if I don't like it?
What if I don't like it?
No worries. If you’re not satisfied with your order, you’re covered by our flexible refund options. As long as your item is unused and in original condition, we’ll make it right — either through a return or our Keep & Care Program.
What is your return policy?
What is your return policy?
We offer a generous 90-day return window from the date of purchase. Items must be unused, undamaged, and returned in their original packaging. To begin a return or exchange, contact our support team.
Do you offer refunds?
Do you offer refunds?
Yes — you can choose from two options:
- Return for a full refund (minus return shipping costs), or
- Keep & Care Program: Keep the item and receive a 30% refund without needing to ship anything back. This option supports our sustainability goals by reducing carbon emissions and packaging waste.
To request a refund or learn more, reach out to our team.
How can I contact support?
How can I contact support?
You can reach us anytime at [store email]. We typically respond within 24 business hours.
30 Day Money Back Guarantee
We offer a 30-day money-back guarantee. If you’re not in love, return it! No questions asked!