Shop the GG Collection
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GG Tote Large
Regular price $99.99Regular price $99.99 Sale priceUnit price per -
GG Tote Medium
Regular price From $89.99Regular price From $89.99 Sale priceUnit price per -
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Urban Capsules
Your favorite bags, Now Within Reach
Testimonials
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Couldn't be happier!
i've bough bags on tt before and they never looked how the video made them look. this bag is perfect, and i bring it to school every day!
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The most chic bag I've ever owned
This bag looks and feels amazing. Quality, details, leather, everything about it screams "CHIC". I love how it makes every outfit more elegant, literally perfect.
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it's literally glued to me
Finally, I own my dream bag now. I wanted this bag for so long, and when I saw that it came with a free key pouch, I immediately purchased it. The only problem is it won't leave my shoulder :)
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She's perfect
Absolutely love this bag. I got it in Beige and brown and I love it so much. It got to me pretty fast (13 days). And also, the free card case is so nice. Definitely gonna buy more from them!
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Urbancapsules >>> Yellow App
This is my second purchase from this store, because the last bag I bought from them was a 10/10. Quality, service, shipping time, everything is way better than DH g8.
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the pink is to die for
i got the pink tote in medium and i'm happy with it. their customer service was amazing and got back to me quick when i needed to change my order!
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couldn't choose between sizes
i wanted the large, but they were out of stock so i got the medium. i reached out and they sent me a discount code so i could get the large when it was back in stock... you can guess what happened next lol
Frequently Asked Questions
FAQs
Will the product match the photos?
Will the product match the photos?
Yes - all product images are taken to accurately reflect the item you’ll receive. Please note that slight variations may occur due to lighting or screen settings, but what you see is what you’ll get.
How is product quality ensured?
How is product quality ensured?
Each item is carefully selected based on material, construction, and finish. We work exclusively with suppliers who meet our strict standards for durability, craftsmanship, and attention to detail.
How long does shipping take?
How long does shipping take?
Our average delivery time is 14–21 business days. Here’s how it works:
- Processing: 1–2 business days
- Quality control: 1–2 business days
- Shipping & transit: 10–14 business days
All shipments are fully trackable and insured until delivered.
Will I receive tracking details?
Will I receive tracking details?
Yes. Once your order has been inspected and fulfilled, a tracking link will be sent via email so you can follow your package every step of the way.
What if I don't like it?
What if I don't like it?
No worries. If you’re not satisfied with your order, you’re covered by our flexible refund options. As long as your item is unused and in original condition, we’ll make it right — either through a return or our Keep & Care Program.
What is your return policy?
What is your return policy?
We offer a generous 90-day return window from the date of purchase. Items must be unused, undamaged, and returned in their original packaging. To begin a return or exchange, contact our support team.
Do you offer refunds?
Do you offer refunds?
Yes — you can choose from two options:
- Return for a full refund (minus return shipping costs), or
- Keep & Care Program: Keep the item and receive a 30% refund without needing to ship anything back. This option supports our sustainability goals by reducing carbon emissions and packaging waste.
To request a refund or learn more, reach out to our team.
How can I contact support?
How can I contact support?
You can reach us anytime at urbancapsules@outlook.com. We typically respond within 24 business hours.
30 Day Money Back Guarantee
We offer a 30-day money-back guarantee. If you’re not in love, return it! No questions asked!